- 1 Can I return Verizon FIOS equipment to store?
- 2 How do I return Verizon equipment to UPS?
- 3 How do I cancel my FIOS equipment and return?
- 4 What FIOS equipment needs to be returned?
- 5 How long do I have to return Verizon FIOS equipment?
- 6 How do I cancel Verizon cable and keep Internet?
- 7 Do I need to return the ONT box Verizon?
- 8 Can I stop renting Verizon router?
- 9 Do I need to return Verizon modem?
- 10 Is there a termination fee for Verizon?
Can I return Verizon FIOS equipment to store?
You can return Verizon FiOS equipment by taking them to the nearest Verizon store. You can also ship them to the company directly.
How do I return Verizon equipment to UPS?
Place equipment in the return mailer packaging that has been provided, and apply Return Shipping Label. Drop your package off at The UPS Store – Feasterville and we will provide you with a receipt. No Charges, No Muss, No Fuss, No Hassle!
How do I cancel my FIOS equipment and return?
If you’d still like to cancel, give us a call Monday – Friday, 8:00 – 5:00pm EST, at 1.844. 837.2262. Remember to have your account information handy. Once your service is cancelled, don’t forget to utilize My Verizon to check the status of your final bill, equipment return, and refunds, if applicable.
What FIOS equipment needs to be returned?
You need to return the router, STBs and remotes. The ONT, BBU and PSU can remain. Unplug the power to the PSU and open the BBU and disconnect the battery.
How long do I have to return Verizon FIOS equipment?
Equipment returns To avoid being billed an unreturned equipment charge, please return all your Verizon Fios equipment within 30 days of the day your service is disconnected.
How do I cancel Verizon cable and keep Internet?
Yes. Call 1800 Verizon and get a customer service representative. If you can’t get one, say cancel service (or the like).
Do I need to return the ONT box Verizon?
You are not responsible to return the ONT or power supply. Leave those in place for the next people. You have to return the router (if it is rented not owned) and any TV set top boxes.
Can I stop renting Verizon router?
Reboot your set-top boxes and then will get an IP address from your router. The you can send back that Verizon router and get rid of rental fee.
Do I need to return Verizon modem?
Which Fios Equipment Must be Returned? Once you have cancelled your Verizon service, you must return any and all equipment you have rented from Verizon within 30 days of cancellation.
Is there a termination fee for Verizon?
Verizon charges an Early Termination Fee (ETF) of $350 through the first six months of service. The termination fee declines gradually over the course of the rest of the contract, including $10 per month for months 7-17; $20 per month for months 18-22, and $60 upon completion of the 23rd month.